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Return Policy

RETURN POLICY

New, unworn items can be returned to Pawprintnecklace within 100 days of delivery. Please note that because all our personalized items are one-of-a-kind, those returns will incur a 30% restocking fee.


CANCELLATION POLICY

Once your order has been submitted we are immediately beginning the process of production of your personalized items. If you would like to cancel your purchase, the restocking fee is 30% of the total amount of the item. To cancel your order, please contact our Customer Service Representatives
Cancellations will be processed on the day we receive your cancellation request. Your account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.

Pawprintnecklace reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact our Customer Service Representatives.